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| Based on SAQA's Unit Standard ID 13934, Level 3, 4 credits |
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Effective agendas and accurate and concise
minutes are essential for an organisation's
planning procedures and overall success. By
keeping them brief, to the point and clear,
businesses can stay on track. This practical,
two-day course offers a step-by-step guide
through the process of preparing for
meetings, active listening and accurate note
taking to producing the perfect minutes.
Course Objectives
- Work proactively with the chair and
colleagues in agenda and meeting
preparation
- Forge a positive relationship between the
minute taker and the chair of the meeting
- Identify possible obstacles to effective
listening, and enhance your concentration
skills
- Learn essential note-taking techniques
- Quickly identify relevant key points at
meetings and discard “noise”
- Produce professional, concise and
accurate minutes with confidence
- Demonstrate an understanding of
important, accurate and informative
minutes
Course Designed For
PAs, secretaries, senior secretaries, executive
assistants and administrators looking to
improve their confidence and skills in
producing clear, concise, accurate and
professional minutes.
Course Outline
Agenda and Meeting Preparation
- Setting goals with the chair
- Constructing a logical agenda
- Identifying and explaining sources of
agenda matters
- Producing an agenda in the required
format and time frame
- Compiling the distribution list
Why take minutes?
- Identifying the different types of minutes
- The importance of accurate recording and
producing of minutes
- Distributing minutes promptly and
effectively
Taking minutes of meetings
- Resources required for effective minute
taking
- Items to be included in minutes of
meetings
- The characteristics of good minutes
- Easy keys to accuracy
- Identifying and highlighting key points
- Ensuring minutes are concise, accurate
and reflect proceedings
- Converting your notes to minutes
- Producing minutes which satisfy their
purpose and the readers' needs timeously
Practical Exercises
Hands-on exercises will enable learners to
practice their new skills in listening, notetaking
and minute writing. These exercises are
designed to be highly participative and offer
an ideal opportunity for individual feedback.
Course Duration
Two days
Dates
30 - 31 January (Johannesburg)
20 - 21 February (Pretoria)
1 - 2 March (Cape Town)
7 - 8 March (Johannesburg)
16 - 17 April (Pretoria)
2 - 3 May (Durban)
7 - 8 May (Johannesburg)
28 - 29 May (Cape Town)
11 - 12 June (Pretoria)
2 - 3 July (Johannesburg)
26 - 27 July (Cape Town)
3 - 4 September (Pretoria)
10 - 11 September (Durban)
22 - 23 October (Johannesburg)
29 - 30 October (Cape Town)
15 - 16 November (Pretoria)
6 - 7 December (Johannesburg)
Investment
R3750.00 excl VAT
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