National Qualification in Office Management

Based on SAQA's Unit Standard ID 61595 NQF Level 4, 140 Credits

Massive Tax Savings for Learnerships
According to Section 12H of the Income Tax Act, by implementing a learnership within your organisation you can benefit by gaining a R60 000 tax rebate per learner. The objective of this tax incentive is to encourage job creation by reducing the cost of hiring and training employees through learnerships and to encourage human capacity development.
A further learnership grant is available from the various Seta's to the value of R18 000 per learner.
"Recognition of prior learning (RPL) is a process whereby, through assessment, credit is given to learning which has already been acquired in different ways". – SAQA
Should you wish your staff to be RPL'd, they will not lose any time in training and will use the knowledge they have gained through workplace experience to complete their PoE. Alternatively the learners will training. Learners have between six and 12 months to complete our qualifications.

The National Certificate in Business Administration (NQF Level 4) provides office professionals with a recognised qualification from one of South Africa's leading training providers. The breadth of the modules will provide you with the core competencies that will enable you to take on a broader role, increased management responsibilities and offer greater contributions to your manager and team.

The National Certificate is awarded on the basis of attendance of a five day programmeme and on completion of postcourse assignments (Portfolio of Evidence). This flexible programmeme can be completed in between 3 and 12 months of taking the first module.

Qualification Objectives

On achieving this qualification, the learner will:

Develop administration systems to control resources and information
Improve organisational effectiveness by managing administration records and assisting others to do so
Present information correctly through effective business writing including the developing of reports
Have knowledge of the procedure for stock and fixed asset control
Identify and manage service providers
Comply with organisation's ethics and code of conduct
Set personal goals and develop and manage yourself in a business context
Be aware of how fraud can be detected in an office environment and assisting in its control and eradication
Display cultural awareness in dealing with customers and colleagues and utilising the differences in a positive way to enhance the effectiveness and image of the organisation
Identify and solve work related problems to aid the effectiveness of the organisation
Apply efficient time management processes, procedures and techniques
Be an effective team member and utilise diversity to its fullest capacity
Become a knowledgeable worker and be able to monitor the media, conduct basic research and understand the global positioning of your organisation

Qualification Designed For

The National Certificate in Business Administration Level 4 is designed to meet the needs of those learners who are already involved, or wish to become involved, in the field of administration. Learners accessing this qualification are assumed to be competent in: Communication at NQF Level 3, Mathematical Literacy at NQF Level 3 and Computer Literacy at NQF Level 3.

Day 1 – Personal effectiveness and ethics

Achieve personal effectiveness in a business environment
Comply with organisational ethics
Describe and assist in the control of fraud in an office environment
Display cultural awareness in dealing with customers and colleagues
Apply efficient time management to the work of a department/division/section

Day 2 – Finance, budgeting and fundamental maths

Use mathematics to investigate and monitor the financial aspects of personal, business, national and international issues
Apply knowledge of statistics and probability to critically interrogate and effectively communicate findings on life related problems
Measure, estimate and calculate physical quantities and explore, critique and prove geometrical relationships in 2 and 3 dimensional space in life and workplace of adult with increasing responsibilities
Manage expenditure against a budget
Describe and apply the management of stock and fixed assets in a business unit

Day 3 – Contracts, service providers and managing administration

Work as a project team member
Contract service providers
Manage service providers in a selected organisation
Develop administrative procedures in a selected organisation
Manage administration records
Coordinate meetings, minor events and travel arrangements
Plan and conduct meetings

Day 4 – Core Communication

Analyse new developments reported in the media that could impact on a business sector or industry
Present information in report format
Use the writing process to compose texts required in the business environment

Day 5 – Fundamental Communication

Accommodate audience and context needs in oral communication
Interpret and use information from texts
Write texts for a range of communicative contexts
Interpret a variety of literary texts
Engage in sustained oral communication and evaluate spoken texts
Write for a wide range of contexts
Process incoming and outgoing telephone calls

Assessment

After training, personal coaching and mentoring will take place to assess the learner and award the qualification. Siyanqoba Seminars has a very supportive facilitation and assessment approach and therefore boasts an exceptionally high success rate.

Course Duration

Five days of training, thereafter, the learner is required to produce a Portfolio of Evidence (POE) A two-day workshop will be hosted six months after the initial training for further coaching and mentoring and to assess the learner's in order to award the qualification.

Dates
6 - 10 February (PoE Building 19 & 20 March) (Pretoria)
12 – 16 March (PoE Building 25 & 26 April) (Cape Town)
16 – 20 April (PoE Building 30 & 31 May) (Johannesburg)
7 - 11 May (PoE Building 18 & 19 June) (Durban)
21 – 25 May (PoE Building 25 & 26 June) (Pretoria)
11 – 15 June (PoE Building 26 & 27 July) (Johannesburg)
11 – 15 June (PoE Building 23 & 24 July) (Cape Town)
9 – 13 July (PoE Building 20 & 21 Aug) (Cape Town)
13 – 17 August (PoE Building 25 & 26 Sept) (Johannesburg)
17 – 21 September (PoE Building 29 & 30 Oct) (Cape Town)
17 – 21 September (PoE Building 29 & 30 Oct) (Durban)
15 – 19 October (PoE Building 26 & 27 Nov) (Johannesburg)
22 – 26 October (PoE Building 6 & 7 Dec) (Pretoria)
3 – 7 December (PoE Building 30 & 31 Jan 2012) (Pretoria)

Investment
R14 550.00 excl VAT