National Qualification in Government Administration

Based on SAQA's Unit Standard ID 57804 NQF Level 3, 157 Credits

Massive Tax Savings for Learnerships

According to Section 12H of the Income Tax Act, by implementing a learnership within your organisation you can benefit by gaining a R60 000 tax rebate per learner. The objective of this tax incentive is to encourage job creation by reducing the cost of hiring and training employees through learnerships and to encourage human capacity development.

A further learnership grant is available from the various Seta's to the value of R18 000 per learner.

"Recognition of prior learning (RPL) is a process whereby, through assessment, credit is given to learning which has already been acquired in different ways". – SAQA

Should you wish your staff to be RPL'd, they will not lose any time in training and will use the knowledge they have gained through workplace experience to complete their PoE. Alternatively the learners will training. Learners have between six and 12 months to complete our qualifications.

Effective and efficient administration in the public sector is key to a successful economy. This qualification is aimed at rapidly building the skills base within the public sector. The importance of the ethical base on which public service is based, is reflected in this qualification. The National Certificate in Public Administration supports the objectives of the NQF in that it gives the learner access to a registered qualification. IT will ensure that the quality of education and training in the public sector is enhanced and of a worldclass standard. The qualification will allow learners not only to develop their knowledge and skills but will also enable them to benchmark their competence against international standards and contribute to building an effective and efficient public sector for all South Africa.

This qualification has been developed for the South African context but compares with similar courses internationally.

Qualification Objectives

  • Provide an effective administration service at practitioner level in the public sector at national, provincial or local government level
  • Demonstrate a knowledge of the legal, regulatory and policy frameworks that regulate and control the work of the learner's department and its function in the public sector
  • Deliver and make informed judgements about the quality of the administration service that they offer their clients
  • Take responsibility for managing their own performance and growth as administrative practitioners in the context of public sector human resource development policies and procedures
  • Use and maintain physical and/or electronic information record systems in the public sector context in which they are operating
  • Use and maintain computers and workplace equipment relevant to their public administration role in their operating context
  • Communicate effectively in terms of the requirements of a public sector administrator at the practitioner level
  • Compute the necessary figures and totals accurately and correctly in terms of the requirements for effective public administration
  • Maintain health, safety and security of the work community and environment

Qualification Designed For

This National Certificate in Public Administration Level 3 is designed for those who work within or serve national government departments, provincial government departments, government agencies and local authorities Learners accessing this qualification are assumed to be competent in : Communication at NQF Level 2, Mathematical Literacy at NQF Level 2 and Computer Literacy at NQF Level 1.

Day 1

  • The reception area
  • Customer service
  • Telephone skills
  • Answering customer enquiries by making use of various communication tools

Day 2

  • Public sector policies and procedures
  • Public sector code of conduct
  • Ethical standards in the public sector
  • The role and responsibility of provincial, local and national government
  • Health, safety and security in the workplace
  • Employment rights, grievances and disputes

Day 3

  • Operating a personal computer and peripherals
  • Using word processing documents
  • Data entry and retrieval systems

Day 4

  • Records management
  • Managing and improving your work performance in the public sector
  • Performing basic business calculations
  • Solve work related problems using data and probabilities

Day 5

  • Planning and conducting research in an office
  • Using and interpreting information from texts and business writing
  • Using language and communication in occupational learning
  • Coordinating meetings, minor events and event management

Assessment

After training, personal coaching and mentoring will take place to assess the learner and award the qualification.

Siyanqoba Seminars has a very supportive facilitation and assessment approach and therefore boasts an exceptionally high success rate.

Course Duration

13 days of formal training. Thereafter the learner is required to produce a Portfolio of Evidence (POE). A two day workshop will be hosted six months after the initial training for further coaching and mentoring and to assess delegates in order to award the qualification.

Dates
13 – 17 February (PoE 26 & 27 March) (Durban)
5 – 9 March (PoE Building 16 & 17 April) (Pretoria)
26 – 30 March (PoE Building 7 & 8 May) (Cape Town)
7 – 11 May (PoE Building 18 & 19 June) (Johannesburg)
2 – 6 July (PoE Building 13 & 14 Aug) (Pretoria)
16 – 20 July (PoE Building 27 & 28 Aug) (Cape Town)
3 – 7 September (PoE Building 15 & 16 Oct) (Durban)
1 – 5 October (PoE Building 12 & 13 Nov) (Johannesburg)

Investment
R14 550.00 excl VAT