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| Based on unit standard 14340, NQF Level 2, 4 credits
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Information is every organisation's most basic and essential asset, and in common with any other business asset, recorded information requires effective management. Records management ensures information can be accessed easily, can be destroyed routinely when no longer needed, and enables organisations not only to function on a day to day basis, but also to fulfil legal and financial requirements.
Course designed for
This practical and highly interactive course rapidly develops the key competencies required by PA's, Office Professionals and Secretaries
Course Objectives
- Storing and retrieving information using an established storage system
- Filing paper-based or electronic documentation
- Booking items in and out of the system and tracing missing items
- Classifying and cross-referencing simple information
- Understanding the significance of maintaining confidentiality
Course Outline
Storing Information
- Ensuring paper based documentation is classified, sorted and recorded according to
- Storing information in the correct location and sequence
- Understanding the effect that misfiled documentation has on an organisation
- Storing documents in a manner that ensured that they are undamaged, safe and accessible when required
- Accurately classifying and cross-referencing
- Understanding different methods of classification and cross-referencing
- Creating and labelling electronic files
Retrieving Information
- Locating information promptly and dispatching it to the correct person
- Communication delays in the supply of information
- Tracking files
- Identifying missing or overdue items and following the correct procedures to locate them
Storing Valuable Documentation
- Securing valuable items and maintaining security
- Identifying security risks and correcting them
- Recognising violations of security and reporting them by following established procedures
Course Duration
Two days
Dates
12 - 13 March (Johannesburg)
9 - 10 July (Johannesburg)
28 - 29 June (Pretoria)
6 - 7 September (Pretoria)
12 - 13 April (Cape Town)
6 - 7 August (Cape Town)
4 - 5 June (Durban)
1 - 2 October (Durban)
Investment
R3750.00 excl VAT
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