Work Assertively and with Confidence
This practical, accredited, short programme is Unit Standard aligned and is aimed at individuals wishing to improve and practise assertive behaviour, for improved relationships and results in the workplace.
The programme is highly interactive and focuses on developing communication techniques to become more assertive and self–confident. It covers the concept of assertiveness and how it is neither aggressive nor passive behaviour, the importance of assertiveness, understanding different social styles, communicating assertively, persuasively and positively and Conflict Management.
*Price is VAT Inclusive
** Price Excludes Formal Assessment